INSIGHTS – Page 2 of 2 – Walaco Africa Ltd

Read our collection on Thought Leadership articles and publications around different topical areas

Published On - June 6, 2018

research Customer Satisfaction

How to increase customer satisfaction

Customers can return any product if they're not happy with it, even if it's already been consumed. Customer satisfaction is a reflection of how a customer feels about interacting with your brand....

Market Research

Published On - May 10, 2018

Edwin Murwai Market Research

6 Reasons to conduct Market Research

Market research is available as a service to help any company or service provider to make better and more informed decisions. What can it do for your business? The benefits of a good market research exercise should never be underestimated....

Published On - May 7, 2018

research Competitive Research

Customer user experience with Walaco Africa

Delivering a great customer experience is hugely important for any business. The better experience customers have, the more repeat custom and positive reviews you'll receive....

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